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CAF - Common Assessment Framework - is a quality management tool and one of the most recognizable products of the IPSG - Innovative Public Services Group. The CAF Expert group usually meets twice a year. Topics on the agenda of the March CAF Expert group meeting in Ljubljana are: procedure for external feedback, CAF Centre at the 5QC conference, Co-operation with EFQM, Communication Strategy on CAF, Sharing knowledge on training, CAF Action Plan 2007/2008 – Monitoring, CAF Action Plan 2009/2010 – Preparation and the 4th CAF Event.
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