| Date: | 03.04.2008 |
|---|---|
| Venue: | Ljubljana |
| Type of event: | Others |
| More: | Ad hoc group on CSM - Customer Satusfaction Management - of the Innovative Public Services Group IPSG will meet on a separate meeting in April in Ljubljana and will mainly work on following topics: draft version of the EU Primer (customer insight in public services), national good practice cases included in the EU Primer, the Customer Satisfaction Management area at the 5QC conference, and proposal for consideration at the IPSG II meeting in May 2008. |
